A prediction from Rise of the Robots: Technology and the Threat of a Jobless Future by Martin Ford about using robots in the restaurant industry: "Once one of the industry’s major players begins to gain significant advantages from increased automation, the others will have little choice but to follow suit.
More about it:
- "Automation will also offer the ability to compete on dimensions beyond lower labor costs."
- "Robotic production might be viewed as more hygienic since fewer workers would come into contact with the food."
- "Convenience, speed, and order accuracy would increase, as would the ability to customize orders."
- "Once a customer’s preferences were recorded at one restaurant, automation would make it a simple matter to consistently produce the same results at other locations."
Has it aged well? A fairly recent article indicates the automation of restaurants is proceeding as predicted.
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