We live our lives immersed in wondrous technology -- especially those of us who spend our workdays on the Internet. Over time, we’ve come to think that anyone can do this sort of thing. But IT is hard.
Conservatives who argue that this shows the government can never do IT right should remember that lots of companies can -- and do -- get IT wrong. We think the private sector is so good at it because we see only the winners who got it right. The many projects that went horribly wrong have slipped out of view, and memory.
But liberals who have been proclaiming that the health exchange glitches will be fixed eventually because after all, Amazon does this, should remember that the end of every glitchy project is not a product that actually works. Horrifyingly bad launches, into which category I’d say the exchanges now fall, often end when the product is jerked out of production. More than occasionally, the company that made the product goes away.
Click the link to see more: Whether Public or Private, Information Technology Is Hard To Do Right - Bloomberg
